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How to File an Uber Car Accident Claim in New Jersey

In New Jersey, using Uber has become a common way to get around. But what if you’re involved in an accident while in an Uber? The aftermath can be confusing. Filing a claim for such an incident is essential, but the process might seem complex. 

Whether you’re a passenger, driver, or even a pedestrian affected by an Uber car mishap, it’s vital to know the proper steps to take in New Jersey. 

How to File an Uber Car Accident Claim in New Jersey

This guide will break down the process, making it simpler to understand and helping you ensure you get the compensation you deserve.

How to File a Claim with Uber Insurance

If you’re in an car accident involving an Uber, you’ll likely deal with Uber’s insurance policy. Here’s how to get started:

Go to the Uber App

Using the Uber app, check your list of previous rides. From this list, pick the specific ride during which the accident took place. This helps you report and keep track of the incident.

Report a Problem

You’ll find an option to report a problem with the ride. Choose the option that says something like “I was in an accident” or “safety issue.”

Follow the Prompts

When you select the trip with the accident, the Uber app will show you a series of questions about the incident. Answer these questions honestly and thoroughly, as the app directs you, to report the accident properly.

Wait for Uber’s Response

After you submit your report, Uber typically reaches out for more information and will guide you on the next steps involving their insurance.

What to Do After Uber Accidents

Accidents can be overwhelming, but these steps can help ensure your safety and build a strong claim.

Call the Police

If you’re in an Uber accident, you must call the police immediately. They will come, look at what happened, and write a report. This report is a written record of the accident. 

You’ll need this when you talk to the insurance company or if you need to go to court about the accident. Always have the police make this report for your safety and rights.

Report the Accidents

If you’re in an Uber accident, you should tell Uber using their app. But don’t stop there. You also need to tell your own insurance company about what happened. When something goes wrong, you let all the important people know. 

By telling both Uber and your insurance, you’re making sure you’re covered and doing things the right way.

Collect Important Information

After an Uber accident, it’s critical to gather some info. Write down the Uber driver’s name, phone number, insurance details, and car license plate. Also, if there are people who saw the accident, ask for their contact details too. 

Consider it like collecting evidence; you’ll need them to see the whole picture later. This helps you, especially if there are any questions or problems later.

Contact a Car Accident Attorney

After an Uber accident, it’s wise to talk to a car accident lawyer. Why? Well, rideshare accidents can be confusing. Lawyers know this world inside out. They’ll guide you, making sure you do everything right. 

Their main goal? To help you get the money you deserve for any harm or issues from the accident. So, always consider getting a lawyer on your side.

Seek Medical Assistance (If Needed)

After an Uber accident, your health is a top priority. Feel hurt? Or even just a bit off? Don’t wait. See a doctor. It’s crucial. They’ll check you out, and if there’s a problem, they’ll catch it. 

Getting medical help quickly can also be necessary if, later on, you need to show proof of your injuries. Remember, your well-being comes first.

Can I File an Uber Accident Claim as a Driver?

Yes, you can. If you’re an Uber driver involved in an accident, here’s what you need to know:

While “Online” Without a Passenger

If you’re online waiting for a ride request but haven’t accepted one, Uber provides liability coverage if you’re at fault, but it’s limited.

With a Passenger or En Route to One

If you have a passenger or are going to pick one up, Uber’s insurance policy is more comprehensive, covering third-party liability, bodily injury, and property damage.

Can I File an Uber Accident Claim as a Passenger?

Absolutely. Were you riding as a passenger in an Uber during an accident? You can make a claim. Uber’s business insurance typically covers you. 

Is the Uber driver to blame? Their insurance should handle your losses. If another driver is responsible, you’ll generally claim from their insurance. 

Rosengard Law Group specializes in these cases. They can guide you, making sure the process is handled correctly and effectively, ensuring you receive the compensation you rightly deserve. Their expertise can be essential in navigating the legal complexities of such cases.


Will Uber’s Insurance Company Cover My Incurred Expenses?

Mostly, yes. If the Uber driver is at fault or uninsured, Uber’s insurance can cover your medical bills, lost wages, and even pain and suffering.

How Much Time Does Uber’s Insurance Company Take to Process My Claim?

The processing time can vary. Simple claims might be settled in a few weeks, but complex ones, especially those involving severe injuries, can take longer. It’s beneficial to have an attorney to expedite the process and advocate for your interests.


Ridesharing services like Uber have brought convenience to our doorsteps, but like all vehicles on the road, they’re not immune to accidents. Knowing the steps to take and your rights in such situations can make all the difference. 

Whether you’re a passenger or a driver, being informed and proactive is key. When in doubt, seeking legal advice from experienced professionals can help ensure you’re treated fairly and compensated adequately. 

Remember, your safety and well-being should always be the top priority.

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